Category: Performance Bonuses

Student FAQs + SoTW & Bonuses

 

STUDENT FAQs PAGE

Has a student ever asked you a question about Yup that you were unsure how to answer? Chances are, it is covered on our Student FAQs page.

For example, a common question we receive relating to the app is “How do I cancel my subscription?“:

We encourage all of you to familiarize yourself with the information on this page, as well as the page link (www.yup.com/faq), should you ever need to share it with a student during a session.

 

SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Mark Leibtog! Great job motivating the student to correct their mistakes independently, Mark! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25 performance bonuses. Great work!

–  Sejal Kothari
–  Kanav Sharma
–  Pralhad Mohan Shinde
–  Usharani PV

Happy Tutoring!

— Team Yup

SoTW + Performance Bonuses

SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Oliver MacDonald! Nice work inviting the student to play an active role in the session, Oliver! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25 performance bonuses. Great work!

–  Sejal Kothari
–  Kanav Sharma
–  Stephen Mutisya
–  Julia House

Happy Tutoring!

— Team Yup

Deadline Reminder, New Scheduling Form + Sotw & Bonuses

In a nutshell:
– Training video task must be completed by the end of today (Feb 10)
– New scheduling form to replace emails for non-urgent matters
– Session of the Week and Performance Bonuses

TRAINING VIDEO DEADLINE REMINDER

If you have not already gone through the new training videos on PlayPosit: Please see Raj’s recent email for instructions to access these short videos and complete the assignment. If you need help getting started with PlayPosit, please let us know ASAP at tutor.support@yup.com.

 

NEW SCHEDULING MATTERS FORM

Need to report overtime minutes, request time off or let us know about a shift takeover? We are introducing a new form that allows you to submit non-urgent scheduling requests without the need to write an email to scheduling@yup.com.

Yup Scheduling Matters Form

(This form is still being developed and improved, so if you have ideas for making it more helpful please let us know!)


SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Ellen Roy! Great job taking a step back and allowing the student to take the lead, Ellen! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25 performance bonuses. Great work!

–  Kanav Sharma
–  Vaughan Leslie
–  Julia House
–  Igor Bielopolskyi

 

Happy Tutoring!

— Team Yup

Discussion:

Dos & Don’ts + SotW + Bonuses

10 Tutoring Dos & Don’ts
Whether you’re a newer member of the Yup Team or you’ve been with us since the beginning, keeping the following ideas in mind while teaching will ensure you’re creating the best possible learning environment:

 

SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Danielle Peskin! You did a wonderful job of using the whiteboard to break down information and fill in the student’s knowledge gap, Danielle— great work! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25
performance bonuses. Great work!

–  Kanav Sharma
–  Joshua Khalil Candaza
–  Rowena-Renee Xymines
–  Igor Bielopolskyi
–  Sekhar Reddy K

 

Happy Tutoring!

— Team Yup

Discussion:

Clarification Questions Policy + SotW + Bonuses

ATTENTION: Policy Change

 We have an important announcement this week regarding how sessions containing only Clarification Questions need to be handled going forward.
As you know, we have been categorizing these sessions as Gap Clarification Phase by answering “No” to the two post-session questions (I didn’t start explaining, I didn’t help student arrive at an answer). Going forward, we need to treat these sessions a bit differently.
 
By answering No to the first question, and Yes to the second question, these sessions will be categorized as Bridged while still disqualifying them from being scored:
 
Inline image 4There is a growing number of users who are using Yup to check homework or study guides, so this change will better reflect the successful outcome of sessions like this.

 

SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Rowena-Renee Xymines! You did an awesome job tailoring your explanation to the student— nice work! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to Partha Sarathi Reddy Kamireddy who achieved Top Ten tutor rankings for two or more consecutive weeks, earning him a $25
performance bonuses. Great work, Partha!

 

Have a great weekend and please don’t hesitate to ask questions about the new Clarification Questions policy.

— Team Yup

Discussion: