Introducing: Professional Development Program
We are excited to announce our new tutor Professional Development program! This program aims to help tutors improve on the rubric standards they struggle with most by providing concise video training.
Starting Monday, July 23rd, we will begin tracking rubric standard scores to identify tutors who earned a “No” on 30% or more of scored sessions for a given rubric standard over a 4-week period. If you are flagged for training, you will receive an email with further instructions.
- The program will involve watching a 3 – 5 minute video on an individual rubric standard and completing the associated quiz via PlayPosit
- Each training exercise should take no more than 10 minutes, however, you will be compensated for 30 minutes of your time for passing the quiz
- To pass you must complete the exercise within 1 week and score 100%, though you may rewatch the videos and retake the quiz as needed
Please let us know if you have any questions by contacting email@example.com. We look forward to using this program to help you better understand Yup’s standards and expectations and grow as educators!
Tutor Dashboard Updates
Starting later today, July 18th, you will notice some structural changes to the Tutor Dashboard that we hope will improve your experience on the platform. If you notice any issues or bugs, please send a screenshot as per the Bug Reporting instructions so we can pass on the issue to our engineering team. Please note the step that explains the Dev Console screenshot – this is the most important step for diagnosing a problem.
— Team Yup