Category: Tutor Surveys

Session of the Week + Performance Bonuses + Survey

In a nutshell: Session of the Week winner, Performance Bonus recipients and a survey about our new Canned Responses feature.

1. SESSION OF THE WEEK

Congratulations to Session of the Week winner, James Chen! Well done motivating this student to work through their confusions James — your $25 bonus will be included with your next paycheck.

(Opens session PDF in new tab.)

Nominate one of your own sessions via the submission form.

2. PERFORMANCE BONUS RECIPIENTS

Shout out to the following tutors who achieved Top Ten tutor rankings for two consecutive weeks, earning them $25 performance bonuses. Awesome work!

–  Kanav Sharma
–  Joseph Welch
–  Sejal Patel

3. CANNED RESPONSE SURVEY

Have a great weekend!

— Team Yup

Discussion:

Tutoring Guidelines Update + Survey

In a nutshell:
  –   The way we’re grading rubric area C3: Engage Student has changed
  –   Please take the survey below about who you communicate with most

Guideline Change:
When a student is struggling, it can be tempting to ease their anxiety by fixing a mistake or finishing a tricky step. When this happens, the student is taking a backseat in the session and misses out on a valuable learning opportunity.

Instead, we need to see encouraging “we” language to reassure the student and methodical, guiding questions or examples adapted to their knowledge gap.

By holding tutors accountable for doing the work of the student, we aim to challenge both students and tutors. Please see Tutoring Template 2.2 to ensure you fully understand these adjustments (shown in red below):

engagec3

Tutor Network Survey: Who do you interact with most?

Happy Tutoring!

— Team Yup

Writing Overviews: Q&A Invitation

In a Nutshell: Many of you are still unsure about writing an effective overview. Submit your questions below!images

According to our recent Rubric 2.1 poll, the majority of you feel the biggest challenge you face as a Yup tutor is providing an overview:

pollresults

In order to gauge where your confusions lie, we’d like to invite you to submit any questions you have about writing an overview via the form below:

We will then use this information to pinpoint what needs to be clarified, and how our guidelines can be improved.

Thanks in advance for your help with this. Stay tuned for a follow-up post!

— Team Yup