Login Changes + CotW

IMPORTANT: CHANGES TO HOW YOU LOGIN

Starting next Friday (June 8th), how you login to the Tutor Dashboard will be changing.

We will no longer be using email addresses or Facebook credentials. Instead, you will be prompted to enter the phone number associated with your tutor account. You will then receive a text message with a verification code, which you can use to sign in:

⚠ Please email tutor.support@yup.com if:

  • You need to login using a different phone number than the one you used when applying to become a tutor
  • You will not be able to keep your phone on hand during your tutoring shifts
  • You encounter any issues preventing you from signing in once this change has been made

COMMENT OF THE WEEK #7

Congratulations to Comment of the Week winner, Finka Bankovic! For this session, 4 out of 5 positive feedback tags were applied by the student, who left the following comment:

Thank you soooo much for your time and effort to help me. Having you ask the right starting questions helped me understand what I needed to do next. Thank you. Hope you have a wonderful day.

Please read through the session and annotations to see why this session prompted the student’s response!

Comment of the Week #7    


Create your own user feedback survey

Have a wonderful weekend, tutors!

— Team Yup

Discussion: