TGP Level Cutoffs, Tutor Spotlight, and Yup Reminders

Tutor Growth Pathway – Level Cutoffs

We launched the new rubric on July 12 and made the intentional decision to wait several weeks before performance would impact bonus payments.  We knew that it would take some time for everyone to get used to it, and thanks to your feedback, we’ve been able to make some edits allowing it to be even stronger.  Thanks to all of your hard work, we are excited to share that the average score since we switched over to the new rubric is 9.25!  This is great to see and shows your dedication to empowering every student to learn. We’ve seen the evidence in sessions as well, with more targeted checks for understanding right after teaching a student something new and helping students feel more empowered at the end of the session. To ensure that we continue to reward excellent performance, we are changing our TGP cutoffs:

Level Average Rubric Score
1 N/A
2 8.5
3 9.0
4 9.5
Bonus Level 1 9.25 (9.5 for TQMs)
Bonus Level 2 9.5 (9.75 for TQMs)

Please remember that for this cycle (September 1 to October 31) we are freezing your level, so you still have time to bring up your score to match the level you want to be.

Tutor Spotlight

Next week, we will pick our next tutor spotlight. Please fill out the Tutor Spotlight Nomination form so we can continue to celebrate the amazing interactions you have with students! Reminder that there is a $25 reward for being featured!

Yup Reminders

  • Bug reporting: Please be sure to use the Report Bug button, even if reporting the issue after the fact. This tool captures console information and sends it directly to our engineers.
  • Check your URL: Please be sure to use tutor.yup.com to access the tutor dashboard as this contains all the latest bug fixes.
  • Back to School: A lot of students have been going back to school. Hope you’ve been enjoying the increase in session volume! (Note: this week’s data only includes M-F so far.)

Discussion: