Hello everyone!
Thank you for carefully reviewing Friday’s newsfeed post introducing the use of the Tutor Ranking System to calculate Tutor Growth Pathway (TGP) levels. For those of you who have reached out with observations and questions, your feedback is always welcome and appreciated.
With the adjustments to the TGP, the tutor dashboard will be displaying simplified metrics. These changes will be deployed tomorrow as the workbooks flip to the next cycle. The metric categories that will be available in your dashboard will be:
- Performance
- Professionalism
- Payment
Performance
A few important notes regarding these metrics and how they display are below:
- Level – The level displayed is your TGP cycle for the current cycle (calculated using metrics from the prior cycle). The level will update at the start of a new TGP cycle.
- Each of the Metrics that Matter displays your metric for the cycle as well as an average for the other tutors at your TGP level. The average is to provide you with a general sense of how you are doing in comparison to the rest of your cohort. If you are well above the averages in all categories, you may move up a level in the next cycle. If you are well below the averages, you may move down. This is intended to provide a benchmark for interpreting your performance.
Professionalism
These metrics have not changed. The expectation is that the attendance and claim percentages exceed 85% and the sessions with tags are below 10%. If this expectation is not met, there is a potential that working contracts will be reconsidered.
Payment
Payment displays dual qualification and level bonuses. The monthly bonus has now been incorporated into the level bonus and will no longer be displayed in the workbook.
Favorite Student
To see which students have favorited you, a heart will appear next to their name.
As we make this transition, we thank you for your continued dedication to our young learners. Please let us know if you have any questions!