In a nutshell:
– Read a student’s thoughts on about their Yup experience
– Ensure you are familiar with the concept below
– Reminder: Positive Language
STUDENT FEEDBACK:
We recently received the following comments from one of our users:
“Please tell the tutors to keep asking GUIDING questions- they are a tremendous help in helping us students gain lasting comprehension of the material. And overall, keep up the great work! ? I LOVE this app – it has made the difference between staying in school and considering dropping out!”
Feedback like this serves as a reminder that all your hard work is undeniably impacting our student’s lives! We want to thank all of you for helping to make our team of tutors truly exceptional.
DISCUSSION PROBLEM:
Please take a moment to review the following problem to ensure you have a solid understanding of how to solve questions like this (click to enlarge in new tab):
Share your thoughts on how you would approach teaching this below!
POSITIVE LANGUAGE REMINDER:
Please take care to ensure that all interactions with students are welcoming, patient and free from judgment. Condescending phrases like “It’s quite simple…” or “Obviously…” are never okay and will only frustrate students further. Be careful about how you are typing messages– using all caps, “…” or “??” can send the wrong message.
Happy tutoring!
— Team Yup