Server Outage, Whiteboard Tips, and Reminders

Hello all!

We hope you have had an excellent week! Thank you for all of your patience as we worked through the interruption of sessions and shifts due to an external server issue. As always, your consistent, timely communication is important in helping us diagnose and resolve issues. Any missed minutes due to the outage will be adjusted.

We had a few new schools onboarding students this week. Some of these new students logged in but did not complete a session. Thank you for your patience as these new users get their bearings with the technology!

Whiteboard Tool Tips

In reviewing sessions this week, we came across tutors using the rectangle tool to highlight areas of student work or specific elements of concept cards. Using the tool this way is a quick and clear way to emphasize a specific part of the work on the whiteboard. Give it a try!

 

Nominate Yourself for the Tutor Spotlight!

We will be selecting a session to spotlight next week so please submit your outstanding sessions! We want to see your highlights! Please nominate yourself so we have the opportunity to view and celebrate your achievements and incredible interactions with students!

Please fill out the Tutor Spotlight Nomination form so we can continue to celebrate the amazing interactions you have with students! A reminder that there is a $25 reward for being featured!

We are looking for sessions where:

  • The student has a positive experience which is shown by the student:
    • being very willing to do the work.
    • leaving a positive rating.
    • being positive throughout the session.
    • finding solutions to problems that were challenging them.
  • You earned a high rubric score.

Reminders

Discussion: