Hi, everyone!
We hope you had a tremendous week! We were so delighted to review sessions this past week filled with tutors adeptly navigating students through productive struggle. The best learning occurs when students are being stretched intellectually. It was amazing to see how consistently you are able to guide young learners through frustration and to deep understanding.
On Thursday, we experienced a 20-minute outage that prevented tutors from ending and starting shifts. Thank you for your swift communication so that we could troubleshoot as quickly as possible. Not to worry, this outage will not affect your attendance metrics! Please read through the remainder of this post for information regarding an update to the post-session screen and other reminders. As always, thank you for your patience when bugs are encountered and for all that you do to empower every student to learn!
Post-session screen update
On Monday, we will deploy an update to the post-session screen. The purpose of this update is to streamline the process for writing post-session comments. As a review, there are four steps to writing a thorough and thoughtful post-session comment (see the Writing Post-Session comments training for more guidance and information):
- Assign an engagement score
- Summarize the topics addressed
- Describe what the student was stuck on
- Describe the progress made, in terms of the completion status of the problem
To increase efficiency, the engagement score is now offered as a list. To make the remaining three expectations from the list above more evident, clear directions have been added preceding the comment text field. Please take a look at the image below to see these changes that will take effect on Monday.
We hope that this will improve your experience on the post-session screen. Thank you to our engineering team for your work in refining this feature!
Nominate Yourself for the Tutor Spotlight!
We want to see your highlights! Please nominate yourself so we have the opportunity to view and celebrate your achievements and incredible interactions with students!
Please fill out the Tutor Spotlight Nomination form so we can continue to celebrate the amazing interactions you have with students! A reminder that there is a $25 reward for being featured!
We are looking for sessions where:
- The student has a positive experience which is shown by the student:
- being very willing to do the work.
- leaving a positive rating.
- being positive throughout the session.
- finding solutions to problems that were challenging them.
- You earned a high rubric score.
In the submission, we want to see a summary of what made your session successful. This could be highlighting a specific moment (i.e., you offered the perfect explanation for the student). Or it could be the session as a whole because sometimes there isn’t just 1 stand-out moment.
Upcoming Dates
