Outstanding Student Feedback Award, Session Volume and Scheduling, and Reminders

Hi, everyone,

We hope you had an excellent week! In reviewing sessions for the Outstanding Student Feedback Award, it was so exciting to see all of the sessions where you navigated students artfully through productive struggle. It is clear from student and teacher feedback that students are gaining a deeper understanding and greater problem-solving independence through your amazing work! Please read through the remainder of this post for important information and reminders. As always, thank you for all that you do!

Outstanding Student Feedback Award

Congratulations to Marley Van Deusen for earning the Outstanding Student Feedback Award! This award is given to tutors who receive consistent, outstanding written feedback from students over several weeks and demonstrate excellent overall performance. 

Some of Marley’s exceptional student feedback comments include:

  • “Best Tutor Ever!”
  • “She was great and helped me undersatnd the materials better”
  • “She was very nice!”
  • “She was the best ever!”
  • “Lovely at answering and explaining whatever questions you have for her best tutor evaaa <3”
  • “Helped me do my work! Quick and efficient!”
  • “She had really clear explanations that’s what really stood out to me!”

Way to go, Marley!

Session Volume and Scheduling

While our session volume is similar to this time last year, many of you have noticed that you’ve been scheduled for fewer hours than in the past.  This is because it was common for us to overschedule. As a result, tutors often worked shifts without ever being assigned a session. Moving forward, this will be far less common as we recently improved our scheduling systems and are now meeting session demand with greater precision.

As a reminder, hours are scheduled according to:

  • Demand week over week – there is variation each week due to anticipated in-class use and adjustments to match historical demand trends.
  • Availability – New scheduled hours are distributed automatically to tutors’ schedules according to their availability indicated in Humanity.
  • TGP Level – Hours are distributed equitably across tutor levels. Everyone’s hours are typically within one or two hours of the level average. The table below shows the average number of hours per TGP level for last week. 

Due to fluctuating demands, there is some variability in your weekly schedule. Make sure that you check your schedule carefully each week. 

We are anticipating onboarding additional students in November, and we will continue to add scheduled hours to meet our needs. 

Reminders

Discussion: