Hi, everyone!
We hope you had an excellent week! It is hard to believe that it is already June! This week officially marks the end of the academic year for most schools. In the 2021-2022 school year we served 112 schools and had over 40,000 sessions! An amazing accomplishment and a tribute to the amazing work that our tutors do every single day! Please take some time to read the rest of this post to learn more about an update to the post-session screen, review the TGP cycle refresh timeline, and a training reminder. Thank you again for all that you do to empower our students to learn!
Post-Session Screen Update
An update to the Post-Session Screen was deployed today. For the “Please classify the type of session that you just had:” section, there will now be a “Topic Not Covered” option. This should be selected when a student brings a problem or topic that is outside of our Learning Objectives. When selected, please leave a comment that describes the topic that the student brought. An engagement score is not necessary for these sessions and therefore those radio buttons will not be accessible.
Thank you to our engineering team for making this change so that the post-session comments are able to best represent what occurred in the session!
TGP Refresh Timeline
The end of May marks the close of another TGP cycle. We are currently manually reviewing sessions and metrics to prepare for the refresh for the next cycle. Please review the Yup Tutor Policies for more information regarding the tutor ranking system and TGP levels. The next TGP cycle is from June 1 – August 31. The following are dates and deadlines for information regarding May’s payment and TGP refresh.
- June 6:
- Payment for work completed in May sent via PayPal and direct deposit
- Payment summary emails sent
- June 1 – August 31 TGP levels sent in payment summary email
- June 7:
- Workbooks flip to the new TGP cycle. This will include all sessions starting June 1. Workbooks will display new TGP levels. If you do not see your new workbook, please do a hard refresh.
- Direct deposit funds arrive in accounts
How to Engage Young Learners Training
A reminder for those of you who have not yet completed the How to Engage Young Learners training that the deadline is end of day Monday June 6. You can complete the training in 15-20 minutes while in shift but not in session. Please let Haddie know if you need an extension. Thank you for your time on this important task!