Outstanding Student Feedback Award, Bug Avoidance Tips, and Reminders

Hi, everyone,

We hope you had a great week! Sessions this week were full of positive interactions and learning! In sessions where the student logged in using the WebApp, tutors are utilizing the live whiteboard with excellent results! Sessions are more efficient, explanations are clearer, and students are more actively engaged. If you have not used the live whiteboard yet, give it a try!

Outstanding Student Feedback Award

Congratulations to Sekhar Reddy K for earning the Outstanding Student Feedback Award! This award is given to tutors who receive consistent, outstanding written feedback from students over several weeks along with demonstrating excellent overall performance.

Some of Sekhar’s exceptional student feedback comments include:

  • “Thanks for helping me understand, I recently started online school and it’s been a struggle asking for help!!”
  • “Fastest help easy explanation and was in and out thank you Mr. K & YUP!!!
  • “Helpful, made things easier to understand”
  • ​​”Thank you so much for your help! You were super clear and to the point.”
  • “Thanks for helping me out today!!”
  • “Explained everything perfectly”
  • “At first I was confused, but Mr. K gave very helpful examples and that guided me to be able to figure out the problem for myself.”

Way to go, Sekhar!

Bug Avoidance Tips

With a recent update to the platform, a few bugs were introduced to the system. For the time being, please do a hard refresh whenever you finish the post-session screen. This is a workaround that will ensure future session matches. 

If you decide to make a change on Humanity to either your name or your email could you please email us at tutor.support@yup.com. We will need to make the change in the backend as well in order to ensure no login issues.

Thank you as always for your patience and communication whenever you encounter a bug!

Reminders:

Discussion: