Category: Training Videos

Adapting to Student Knowledge

PLAYPOSIT VIDEO TASK

A few weeks ago, we invited a number of randomly selected Yup tutors to watch a PlayPosit training video entitled ‘Adapting to Student Knowledge’. The video outlines general strategies for using guiding questions to move sessions forward quickly while aligning with students’ abilities. 

We found that after being asked to review this video, not only did the selected tutors demonstrate higher gap bridged percentages, but students left less “confusing explanation” feedback and more “fast teaching” feedback on the tutors’ sessions.

If you haven’t already done so, please log in to PlayPosit, watch the video, and answer the interactive quiz questions. The video is less than 6 minutes long and, at the end of the video, you’ll have the chance to leave feedback; please let us know about anything you found either confusing or helpful. We hope you find it informative!

If you have not yet received your PlayPosit credentials or need help logging in, please email tutor.support@yup.com.

— Team Yup

Discussion:

NEW TQM Training Course

Interested in increasing your involvement with Yup?

Tutor Quality Managers (TQMs) use their in-depth understanding of Yup’s policies and standards to assess their peers in the form of Session Feedback. We are introducing an optional TQM training course made up of six interactive videos which detail how sessions are categorized, scored and tagged. Each video contains practice questions, giving you a chance to provide feedback on real Yup sessions. These videos will also give you valuable insight into how your sessions are graded. The entire course should take less than an hour to finish and can be completed at your own pace.

If you are interested in participating in the course and being considered for the role of TQM, simply go to playposit.com and log in with your assigned credentials. If you are newer to Yup and have not yet received PlayPosit login details, or if you no longer have access to your login and password, let us know at tutor.support@yup.com.

— Team Yup

 

SotW + Performance Bonuses

PLAYPOSIT REMINDER

If you have not already completed the PlayPosit video task, please ensure that you do so before the end of the day today, Friday 4/28.

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SESSION OF THE WEEK

Congratulations to Session of the Week winner, Pralhad Mohan Shinde! Nice work supporting the student as you challenged them to take the lead! Your bonus will be included with your next paycheck.

Nominate one of your own exceptional sessions via the submission form and you could win a $25 bonus!

 
PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25 performance bonuses. Great work!

– Partha Sarathi Reddy Kamireddy
– Prabhat Kumar Kushwaha
– Sekhar Reddy K
– John Wollney
–Murali Krishna Varma Namburi

Happy Tutoring!

— Team Yup

 

New Training Video + SotW & Bonuses

NEW TRAINING VIDEO: Adapting to Student Errors

We are excited to share with you the next video in our training series, which looks how to respond when a student makes a mistake. Please watch the video and answer the interactive questions by next Friday, April 28th.

If you did not receive your PlayPosit login details with our previous training video, please let us know at tutor.support@yup.com.

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SESSION OF THE WEEK

Congratulations to Session of the Week winner, Joseph Welch! Great job building rapport with this student, Joseph! Your bonus will be included with your next paycheck.

Nominate one of your own exceptional sessions via the submission form and you could win a $25 bonus!


PERFORMANCE BONUS RECIPIENTS

Congratulations to John Wollney who achieved a Top Ten tutor ranking for two or more consecutive weeks, earning him a $25 performance bonuses. Great work!

— Team Yup

Deadline Reminder, New Scheduling Form + Sotw & Bonuses

In a nutshell:
– Training video task must be completed by the end of today (Feb 10)
– New scheduling form to replace emails for non-urgent matters
– Session of the Week and Performance Bonuses

TRAINING VIDEO DEADLINE REMINDER

If you have not already gone through the new training videos on PlayPosit: Please see Raj’s recent email for instructions to access these short videos and complete the assignment. If you need help getting started with PlayPosit, please let us know ASAP at tutor.support@yup.com.

 

NEW SCHEDULING MATTERS FORM

Need to report overtime minutes, request time off or let us know about a shift takeover? We are introducing a new form that allows you to submit non-urgent scheduling requests without the need to write an email to scheduling@yup.com.

Yup Scheduling Matters Form

(This form is still being developed and improved, so if you have ideas for making it more helpful please let us know!)


SESSION OF THE WEEK WINNER

Congratulations to Session of the Week winner, Ellen Roy! Great job taking a step back and allowing the student to take the lead, Ellen! Your bonus will be included with your next paycheck.


Nominate one of your own sessions via the submission form.


PERFORMANCE BONUS RECIPIENTS

Congratulations to the following tutors who achieved Top Ten tutor rankings for two or more consecutive weeks, earning them $25 performance bonuses. Great work!

–  Kanav Sharma
–  Vaughan Leslie
–  Julia House
–  Igor Bielopolskyi

 

Happy Tutoring!

— Team Yup

Discussion: