COVID-related Compensation, Post-Session Comments, and Student Feedback Award

COVID-related Compensation

In recent conversations, we’ve realized that a number of tutors had to reduce hours due to COVID-related illness over the past year. We’d like to compensate for a limited amount of missed work for anyone in this situation. Please reach out if this applies to you.

Post-Session Comments

We sent out an email on Tuesday with our Post-Session Comments training and several of you have already completed it! Here are a few examples of tutors adapting to the new comment structure:

Engaged – It was an answer checking session on a compound interest problem, which the student had solved correctly 

Not engaged – The student came in with the “domain and range of a relation” problem. The student was not familiar with the definitions of domain and range; the student spent significant time away from the app and responded minimally. The student left before we solved the given problem 

Exceptionally engaged – Sophie had a problem about systems of equations and getting equations of the lines. The student initially struggled with the points needed to get the equation of the line but was able to understand the concept. They were able to solve the problem completely and correctly.

Here’s a quick link to the slides for future reference!

Student Feedback Award

Congratulations to Sarada Bokam for earning the Outstanding Student Feedback Award! This award is given to tutors who receive consistent, outstanding written feedback from students over several weeks along with demonstrating excellent overall performance.

Some of Sarada’s exceptional student feedback comments include:

  • “It clicked in my mind thank you for helping”
  • “He took his time and asked me to come back because I was too tired.”
  • “Very nice and well to my pace. A very good tutor. 5 stars out of 5”
  • “He did a great job providing explanations to me when I was confused about theconcept presented. He was a pleasure to work with and I would definitely have him as my tutor in the future when I need help with Math.”

Way to go Sarada!

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