Grade Disputes + Report Card Updates

In a nutshell:
– Grades can now be disputed when off by 2 or more pointsmegaphone 2 icon
– Contact Kelsea to discuss improving Report Cards

Grade Disputes & Rubric 2.2
Rubric 2.2 is here, and we have adjusted the Grade Dispute policy to match. While you previously needed a score that was incorrect by three or more points to qualify for a grade dispute, you can now dispute session scores you feel are off by two or more points.

The biggest change that comes with Rubric 2.2? You will no longer be expected to write an overview before moving into the Explanation Phase. Instead, we are focusing on these six key teaching aspects to assess your sessions:

rubric2.2

(While this change is not yet reflected on your Tutor Dashboard’s feedback system, you may have noticed that the areas we no longer grade automatically receive a “Yes”.)

Quality Assurance Report Cards
Received a less-than-perfect Report Card? Get in touch with our Training Coordinator, Kelsea, at tutor.support@yup.com or kelsea@yup.com. She will look into your recent sessions and suggest ways to improve your performance and get those Report Card numbers where they need to be.

Happy tutoring!

— Team Yup

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